The only way to report patients' health status was to call every single hospital. It turned out that the government-run situation dashboard for emergency cases did not serve the purpose of helping 119 dispatchers and ER doctors figure out where surgeons are available to perform an operation. The results were that the first-aid medical service system ridden with loopholes makes it inevitable for everyone involved to end up in a tragedy even after they all do their best. To disclose what was unfolding while emergency patients, untreated, were left adrift, a thorough review was done of exclusive data, including the telephone call records provided by the 119 General Situation Room of the National Fire Agency and the disaster situation room of the National Emergency Medical Center. The team talked to 31 interviewees including dispatchers, which transported the two patients, and ER doctors and surgeons who treated them. The Dong-A Ilbo's Hero Content Team tracked down every minute of the 228 minutes and 378 minutes during which Jun-gyu and Jong-ryeol, respectively, were left untreated while something was going dreadfully awry among first-aid dispatchers, ERs, and operating rooms. Even while he was suffering excruciating pain in his leg, as many as 23 medical centers rejected an operation to put the broken vessels together. 25 last year, Park Jong-ryeol kept pleading for help. Having no idea that a brain hemorrhage was killing her son’s brain cells, she had no option but to watch dispatchers calling eight ERs to ask to take in the bleeding boy. The terrifying time of one minute occurred to Lee Jun-gyu, 13, and his mother, Yun-yeong, on Dec. It may feel as if the misery will last forever while they are overwhelmed by the fear of losing their beloved ones in the worst-case scenario. Undoubtedly, it must be one of the worst nightmares for their families who desperately pray for a miracle. Doctors should look for hospitals providing surgeries drives.Įven within one minute, which you may not even notice passing, emergency patients can stand at the crossroads of life and death.
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